After my hard drive was full again from recordings, I deleted the extra recordings and then rebooted. After this, the users told me that their X-Lite (our softphone) wasn’t being called into the conference anymore.

For those unfamiliar, every time the agent logs into the website of Vicidial, the softphone will ring and will join a conference. Vicidial will dial numbers and when it gets an answered call, it will connect this phone call to the conference.

Upon checking using the “screen -ls” command, there are only 8 sockets detached (vs the usual 9). I found that “astsend” was missing. I assume this is the socket that “sends” the calls to the softphones.

I found 2 suggestions on how to fix it:

1. Recompile Asterisk – I don’t know how to do this exactly, but might be worth looking into for those who know how to do this.

# make clean
# ./configure
# make menuselect
# make install
# make samples   

2. Perform a Mysql Repair – Thankfully, this was the solution that worked for me! Turns out, when deleting unwanted recordings, it also damaged the mysql database.

mysqlcheck –auto-repair asterisk
sudo reboot

After performing the mysql repair and rebooting, Asterisk now calls my X-lite again.