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Home / Questions /Q 312
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Anonymous
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Anonymous
Asked: January 8, 20202020-01-08T13:03:00+00:00 2020-01-08T13:03:00+00:00In: Asterisk

8 Sockets Detached Only in Asterisk, Can’t call Softphone

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I have installed vicidial and getting
[root@127 ~]# screen -ls
There are screens on:
12791.ASTsend (Detached)
2879.ASTconf3way (Detached)
12788.ASTupdate (Detached)
2871.ASTfastlog (Detached)
12800.ASTVDremote (Detached)
12797.ASTVDauto (Detached)
12794.ASTlisten (Detached)
2868.ASTVDadapt (Detached)
8 Sockets in /var/run/screen/S-root.

asteriskcant call softphonemysqlmysql repairopensourcepbxsockets detachedsoftphonevicidial
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  1. Johny

    Johny

    • Indore, India
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    Best Answer
    Johny Enlightened
    2020-02-01T13:12:27+00:00Added an answer on February 1, 2020 at 1:12 pm

    After my hard drive was full again from recordings, I deleted the extra recordings and then rebooted. After this, the users told me that their X-Lite (our softphone) wasn’t being called into the conference anymore.

    For those unfamiliar, every time the agent logs into the website of Vicidial, the softphone will ring and will join a conference. Vicidial will dial numbers and when it gets an answered call, it will connect this phone call to the conference.

    Upon checking using the “screen -ls” command, there are only 8 sockets detached (vs the usual 9). I found that “astsend” was missing. I assume this is the socket that “sends” the calls to the softphones.

    I found 2 suggestions on how to fix it:

    1. Recompile Asterisk – I don’t know how to do this exactly, but might be worth looking into for those who know how to do this.

    # make clean
    # ./configure
    # make menuselect
    # make install
    # make samples   

    2. Perform a Mysql Repair – Thankfully, this was the solution that worked for me! Turns out, when deleting unwanted recordings, it also damaged the mysql database.

    mysqlcheck –auto-repair asterisk
    sudo reboot

    After performing the mysql repair and rebooting, Asterisk now calls my X-lite again.

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  2. Pooja

    Pooja

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    Pooja Royal
    2020-06-08T13:24:20+00:00Added an answer on June 8, 2020 at 1:24 pm

    This question is related to Vicidial not Asterisk so please ask here -> https://askonline.me/question-category/vicidial/

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